SOA call service failed. Error code 21916264. eBay API error. SOA call to replaceable_value service failed. Troubleshooting and resolving the SOA bbb failure service issue. Error code 21916264 – Use the eCommerceAPI documentation below for troubleshooting and troubleshooting the SOA call service to understand. via the Amazon MWS API. Supported by PHP, C#, Java, Python.