Sophos Antivirus Licensing Troubleshooting Steps

In this article, we will show some possible reasons that could lead to Sophos Antivirus being licensed and then we will suggest potential fixes you can try to get rid of this problem.

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  • Step 1: Download and install the ASR Pro software
  • Step 2: Open the software and click "Scan"
  • Step 3: Click "Restore" to start the restoration process
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    After this license expires [in addition to considering the legal consequences of using the software after it expires], endpoints will no longer have access to discovery data (and software updates), which compromises security. And for cloud builds, you lose access to the console.

    sophos antivirus licensing

    This document forms part of the Sophos End User Terms of Service, available at, or any other written agreement governing the purchase and use of the Sophos product line. Capitalized terms not specifically included in this License Policy generally have the same meaning as they appear in the Sophos End User Terms of Service or other written agreements, if any. For all rights purchased or renewed prior to January 17, 2022, please see these archived license policies.

    Sophos products are licensed, manufactured or offered by the respective entities listed in the table below. The schedule billed by Sophos indicates the number of applicable units the customer has for each product ordered.

    In general, Sophos reserves the right to change or update any of these license policies at any time, as updated license policies are effective immediately upon posting on your website.

    Sophos Product Definitions

    How does Sophos Licensing work?

    When you ppay for a new license, you and your family must activate it. You can very well activate and manage your Sophos with the necessary permissions from Sophos Central Admin. Visit the Free Trials page to learn more about the additional products you can distribute on Sophos Central. Early Access Software Packs allow you to try out new item features before they are released to make sure you’re all a customer.

    1. “Computer” means any computing device or environment in which the Product is used (for example, an email server, Internet proxy or gateway, or virtually any database). The product no longer needs to be physically installed in the IT environment to benefit, and there is no need to assign customer-owned hardware. Computer as defined herein includes, but is not limited to, non-permanent deployments, electronic data recovery devices, and electronic machines.

    2. “Server” means the computer (i) on which the Product is installed in accordance withSubject to (ii) who benefits from the Product and that computer provides at least one client application, service or feature.

    3. “User” means an employee, consultant, or possibly other person who benefits from the product.
    NOTE. The product does not need to be physically installed in the user’s computing environment in order for the user to use it.

    4. “Cloud Asset” means a single Virtual Washing Machine Instance (including all Server Instances, possibly Database Instances) or Cloud Container Image that is in the hands of the Product or whose configuration is readily available through the Product. For purposes of definition, this “cloud environment” means an environment that enables or participates in the provision of computing services over the Internet, including, but not limited to, Amazon Web Services (AWS) accounts, Microsoft Azure subscriptions, Google Cloud Platform (GCP), Kubernetes clusters, development code databases and container registries.

    Product Terms Of Use

    Alternatively, if Licensee or Customer is a legalto them by a provider of educational, medical or governmental products or services that are ordinarily licensed or made available to each user, Sophos may, in its sole discretion, grant a license to that computer. or remain available or only for email messages, products, mailbox. If the package includes all e-mail and non-email products, the above licenses must be higher than the valuation of company computers and mailboxes. If Licensee subsequently transfers such products or services to a non-medical or government agency, the authorization or service license must be reinstated for per-user billing.

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  • Step 1: Download and install the ASR Pro software
  • Step 2: Open the software and click "Scan"
  • Step 3: Click "Restore" to start the restoration process

  • In the case of licensed or user-provided products, each user may use a reasonable number of computers, unless the table below specifies a limit on the number of computers per user. Sophos reserves the right to apply the fullRestriction to computers otherwise considered unusable.

    If permitted, Customer may request a “trial” license or subscription to a commercially available product. In some cases, “trial” rights or subscriptions may be easily created by Sophos at its sole discretion for customers of Sophos Central Endpoint Protection and Server Protection products; for example, to allow testing of features and pre-release products and/or applicable temporary licenses or pricing upgrades.

    All such trial/evaluation licenses and memberships, whether labeled as such or not, are generally subject to the terms of the Sophos End User Terms of Service or other agreement created (if applicable) that specifically relates to the Trial – Obtaining Trial Licenses . ; provided for temporary inclusion only; and may not be used for more than thirty (30) days unless otherwise directed by Sophos by mail. Note. For comparison of licenses or subscriptions compiled by Sophos, the date “December 31, 2999” is not applicable. for consoDo Sophos Central.

    Sophos product

    License model

    sophos antivirus licensing

    Applicable units


    Advanced cloud optics


    How much does Sophos cost?

    Sophos sells the unique Sophos Home Premium antivirus suite as monthly subscriptions for one, two and three years. The Home Premium for the Annual Master Plan is $44.99 for the first 12 months and $59.99 for each Christmas thereafter. The two-year plan costs $74.99 for the first two years or $99.99 for every two years thereafter.

    Cloud Resources

    Subscription includes no more than a few cloud resources.

    The following usage restrictions apply to Data Lake:

  • How do I get a Sophos license?

    Sign in to your Sophos Central Admin account. On the toolbar, click your account name in the upper right corner next to Help. Select License from the drop-down menu. On the License Information page, enter the required license (from the license plan) in the Apply Activation Code field and click Apply.

    1MB daily storage per cloud resource with a maximum retention period of twenty-nine days

  • Cloud Standard


    Optix Cloud

    This right is likely to be included in Central Intercept X Advanced for Server. Not sold separately.

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    Passaggi Per La Risoluzione Dei Problemi Delle Licenze Sophos Antivirus
    Sophos Antivirus 라이선스 문제 해결 단계
    Kroki Rozwiązywania Problemów Z Licencją Sophos Antivirus
    Действия по устранению неполадок лицензирования Sophos Antivirus
    Pasos Para Solucionar Problemas De Licencias De Sophos Antivirus
    Stappen Voor Probleemoplossing Bij Sophos Antivirus-licenties
    Étapes De Dépannage Des Licences Sophos Antivirus
    Schritte Zur Fehlerbehebung Bei Der Sophos Antivirus-Lizenzierung
    Sophos Antivirus Licensing Felsökningssteg
    Etapas De Solução De Problemas De Licenciamento Do Sophos Antivirus

    Sophos Central Products

    Zero trust network access Subscribe per user Not applicable